Help Paying Your Bill

Patient Notice of Discount Payment and Charity Care Programs

You may qualify for a discount payment and charity care. If eligible, the hospital has programs to assist uninsured and/or low-income patients with payment of hospital bills.

How to Apply

For information on discount payment and charity care policies and application process please contact: Patient Access Team at 916-288-0300 x 341 OR Central Business Office at 916-288-0302 x 415

Hospital Bill Complaint Program

If you believe you were wrongly denied financial assistance, you may file a complaint with the State of California’s Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.

More Help

There are free consumer advocacy organizations that will help patients understand their billing and payment process. You may call the Health Consumer Alliance at 888-804-3536 or go to healthconsumer.org for more information.

Disability Accommodations

Please contact the Patient Access Team at 916-288-0300 x 341 for any alternative accessible formatting needs including, but not limited to, large print, braille, audio, and other accessible electronic formats.